📜 Terms & Conditions

Welcome to Sonic Hurghada! By accessing or booking through our website, you agree to the following terms and conditions.

1. Booking & Payment

  • All bookings require accurate customer details.

  • Payments must be completed before tour confirmation.

  • Prices may vary depending on season and availability.

2. Cancellation & Refund Policy

  • Cancellations made 7 days before the tour are eligible for a refund (excluding processing fees).

  • Late cancellations or no-shows are non-refundable.

  • Refunds are processed within 7–14 business days.

3. Tour Modifications

We reserve the right to modify or cancel tours due to weather conditions, safety issues, or unforeseen circumstances. Customers will be offered an alternative or refund.

4. Customer Responsibilities

  • Provide accurate information during booking.

  • Follow safety instructions from guides and staff.

  • Ensure personal belongings and travel documents are secure.

5. Liability

Sonic Hurghada is not liable for personal loss, injury, or damage caused by natural events, third parties, or failure to follow safety rules.

6. Intellectual Property

All content, images, and materials on our website are the property of Sonic Hurghada and cannot be used without permission.

7. Governing Law

These Terms & Conditions are governed by Egyptian law. Any disputes will be settled under the jurisdiction of Egyptian courts.

📧 Contact us: Joyzaadnoordijk4444@gmail.com
📞 Egypt: 01128448929
📞 International: +31 636426942

Refund Policy

Effective Date: [2024]

1. General Refund Policy

At wolfstours, we strive to provide the best travel experiences. If you are not satisfied with our services or need to cancel your booking, please review our refund policy below.

2. Cancellation and Refund Terms

  • Cancellations Made by the Customer:

    • More than 30 days before the tour date: Full refund minus any non-refundable expenses (e.g., bank fees, third-party service costs).
    • 15-30 days before the tour date: 50% refund of the total booking amount.
    • Less than 15 days before the tour date: No refund.

  • Cancellations Made by :

    • In the unlikely event that we need to cancel a tour, we will offer you a full refund or the option to reschedule for a different date.

3. Refund Process

To request a refund, please contact us at [your email address] with your booking details. Refunds will be processed within 14 business days from the date of approval.

4. Non-Refundable Items

Certain items are non-refundable, including:

  • Entrance tickets to attractions.
  • Special event tickets.
  • Custom and personalized tours.
  • Any additional services or products listed as non-refundable at the time of booking.

5. Changes to Bookings

  • Modifications: Changes to your booking (e.g., date changes) are subject to availability and may incur additional costs.
  • Transfer of Booking: You may transfer your booking to another person if you notify us at least 15 days before the tour date. The new participant must meet all conditions for the tour.

6. Contact Us